…and highly influential and important, (in case you couldn’t tell), which is why I fly first class.  I can only assume this is what Captain Denny Flanagan of my Denver to Baltimore flight was thinking when he wrote me this note on the back of his personal business
card.

Ms J, You are a valued customer and your business is greatly appreciated.  Please let me know how we can exceed your expectations.

Capt. Denny

P.S. I have his cell phone number if you want to give him a call!